About Us

GENAQ is a young company that treasures the knowledge of more than 30 years of experience of its parent company. Learn more about us below.

HISTORY

Since 2008, at GENAQ we have been investing in the research, development and industrialization of atmospheric water generators, offering the market a variety of water generation units as well as customised developments for specific needs.
As a result of this development, the 4th generation of GENAQ water generators is already in operation in more than 45 countries around the world (US, Africa, South America, Middle East,…)

HISTORY

THE COMPANY

GENAQ is part of an industrial group that possesses more than 30 years of experience designing and manufacturing HVAC and refrigeration units. Our group, with more than 40 M€ in operating revenues, gives us the financial and industrial capability to be able to face higher production levels than our competitors.

THE COMPANY

RESOURCES AND FACILITIES

GENAQ has access to the knowledge of more than 70 engineers within the group, and to more than 24.000 m2 of highly technological and automated industrial facilities.

RESOURCES AND FACILITIES

Our commitments


Customisation

We put at your disposal our Technical Department to support and develop customised solutions for your project.
Speak directly with our engineers. Contact us at sales@genaq.com

Technical Support

Our highly skilled team has extensive experience and expertise in atmospheric water generators to provide efficient support to our customers.
Contact us at support@genaq.com

After Sales

Commissioning, optimization, monitoring and troubleshooting of generators both the warranty and post-warranty periods.
Contact us at support@genaq.com

Warranty

All products are guaranteed against any manufacturing defects for 12 months from their delivery date. This guarantee covers the repair of the unit at the GENAQ factory or the replacement of the product and/or its faulty components.

Spare Parts

Spare parts service is an essential added value to our customers, with personal attention to facilitate and streamline its management

Environment

We ensure that our units meet environmental regulations, providing our customers the highest quality and efficiency of water generator throughout its life cycle

Quality Policy

The Management of GENAQ TECHNOLOGIES, SL participates in the development of its Quality Management System, based on the ISO 9001 standard applied to its activities of “Design, Marketing and After-sales service of Atmospheric Water Generators”, by defining, implementing, and following the company Quality Policy.

Its Main Goals are the full satisfaction of customers, and the profitability and continuity of the Company.

Thereby, GENAQ Management is committed to the achievement of the following Specific Goals:

  • Continuously improve the quality of our products in order to ensure compliance with the needs and expectations of our customers, as well as legal and regulatory requirements.
  • Prevent and eliminate errors in the job functions, developing an effective control of the processes, and of existing and potential non-conformities in order to avoid negative impacts on the clients.
  • Ensure adequate infrastructure and technical means, as a factor that influences the product quality.
  • Motivate, train, and empower employees on a personalized way in their professional development, enhancing their teamwork attitude, and internal communication, so that they are involved in the achievement of Quality Goals.
  • Maintain continuous collaboration and communication with all our stakeholders so we are aware of their requirements and are able to respond to them.

GENAQ Management ensures that the Quality Policy is communicated, understood, implemented, and updated at all levels of the organization, and expresses its commitment to defining, adapting, and disseminating it.

Do you want to work with us?


Do you want to work with us?

GENAQ is committed to contributing to solve the global water challenge through innovative solutions to people’s water needs.

If you’re driven by innovation and would like to join us in this challenge, contact us!


Join us
INTERESTED IN BECOMING OUR DISTRIBUTOR?
CONTACT US

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GENAQ Technologies S.L

P. I. Los Santos. Bulevar de los Santos 34. 14900 Lucena, SPAIN

info@genaq.com
+34 957 62 57 12

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